Terms & Conditions

These Terms & Conditions apply to purchases made through the Affordable Nutrition UK website. By placing an order with us, you agree to these terms together with any other policies referred to on our website.

Please read these Terms & Conditions before placing an order.

1. About Affordable Nutrition UK

Affordable Nutrition UK is an independent UK-based online retailer supplying sports nutrition products, supplements and products intended for research purposes.

Throughout these Terms & Conditions, “we”, “us” and “our” refer to Affordable Nutrition UK. “You” and “customer” refer to the person placing an order through our website.

2. Eligibility and Age Requirements

You must be at least 18 years old to place a general order through our website.

Certain products may be subject to additional restrictions. Where a product is expressly sold on an age-restricted or research-use-only basis, you must meet the stated requirements before purchasing it.

Customers purchasing research compounds must be at least 21 years old.

By purchasing a product designated for research purposes, you confirm that you understand its stated intended purpose and agree to use and handle it accordingly.

If you mistakenly purchase a product that is unsuitable for your intended purpose, please contact us promptly so that we can discuss cancellation or return options where applicable.

3. Research Compounds

Certain products offered by Affordable Nutrition UK, including products within our research compound range, are supplied for their stated research purposes only and are not sold as medicines, dietary supplements or treatments for disease.

Product information, analytical documentation, Certificates of Analysis and research references are provided for informational and transparency purposes. Their inclusion should not be interpreted as approval of a research compound for human consumption or as evidence of safety or effectiveness for human use.

It is the customer’s responsibility to read the product description and any applicable warnings or restrictions before purchasing.

4. Product Information

We take reasonable care to ensure that product descriptions, photographs, specifications, prices and other information displayed on our website are accurate.

Occasionally, information may contain typographical, technical or pricing errors. Where we discover a material error affecting an order, we may contact you to explain the issue and provide an appropriate option, which may include confirming the order on corrected terms or cancelling it for a refund.

Product packaging, appearance or specifications may occasionally change without prior notice where changes are made by a manufacturer or supplier.

5. Placing an Order

When placing an order, you are responsible for ensuring that the information you provide is complete and accurate, including your:

• Name

• Billing information

• Delivery address

• Email address

• Telephone number where requested

• Payment information or payment reference where applicable

After placing an order, you may receive an automated acknowledgement or confirmation.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

• Payment has not been received or authorised

• Information supplied appears incorrect or incomplete

• We reasonably suspect fraud or unauthorised payment activity

• A product is unavailable

• A material pricing or listing error has occurred

• The order would breach applicable restrictions or these Terms & Conditions

Where we cancel an order after receiving payment, the appropriate amount will be refunded.

6. Prices

Prices displayed on our website are the prices applicable at the time of ordering unless an obvious error has occurred.

Any applicable delivery charges will be displayed during checkout before you complete your order.

We may change product prices, promotions and delivery charges from time to time. Changes will not normally affect an order that has already been accepted, except where an obvious pricing or technical error has occurred.

7. Payment

Payment must be made using one of the payment methods offered through our website at the time of ordering.

Orders will not normally be dispatched until the required payment has been received, authorised or otherwise confirmed.

Where payment is made by bank transfer or another method requiring manual verification, we may carry out reasonable checks before releasing an order.

For fraud-prevention purposes, we may require the name or other relevant details associated with a payment to correspond with the customer or order information before dispatch.

Approved refunds will normally be returned to the original payment method where possible.

8. Delivery

We currently deliver to eligible addresses within the United Kingdom in accordance with the delivery options displayed on our website.

Estimated dispatch and delivery times are provided in good faith but are not guaranteed unless expressly stated otherwise.

Delivery may occasionally be affected by circumstances outside our reasonable control, including courier delays, severe weather, industrial action or other disruption.

Customers are responsible for providing a complete and accurate delivery address.

Further information can be found in our Delivery Policy.

9. Missing, Damaged or Incorrect Orders

Please inspect your order after delivery and contact us promptly if:

• An item has arrived damaged

• An item is missing

• You have received an incorrect item

• Your order has not arrived within the expected timeframe

We may request photographs, packaging information or other reasonable evidence to help us investigate a delivery or product issue.

Please retain damaged goods and their original packaging until we have advised whether they need to be returned or inspected.

Where an item is confirmed as faulty, damaged, incorrectly supplied or otherwise subject to your statutory rights, we will provide an appropriate remedy.

10. Cancellations, Returns and Refunds

Your rights regarding cancellation, returns, exchanges and refunds are explained in our Returns & Refunds Policy.

Nothing in these Terms & Conditions is intended to restrict your statutory consumer rights.

Where a return is required, please contact us before sending goods back so that we can provide the appropriate return instructions.

11. Customer Accounts

Where our website allows you to create a customer account, you are responsible for maintaining the confidentiality of your login information and for providing accurate account details.

Please contact us if you believe your account has been accessed without authorisation.

We reserve the right to restrict or close an account where we reasonably believe it is being used fraudulently, unlawfully or in breach of these Terms & Conditions.

12. Health and Product Information

Information published on our website is provided for general informational purposes and should not be regarded as personalised medical advice.

Information concerning nutrition, ingredients, exercise, health or scientific research is not intended to replace advice from an appropriately qualified healthcare professional.

If you have a medical condition, take medication, are pregnant or breastfeeding, or have concerns about whether a dietary supplement is appropriate for you, you should seek appropriate professional advice before use.

Research compounds are subject to the separate research-use provisions set out above.

13. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under UK consumer law.

To the extent permitted by law, Affordable Nutrition UK will not be responsible for losses that were not reasonably foreseeable when the contract was formed or for losses arising from misuse of products contrary to their stated purpose, instructions or restrictions.

Nothing in these Terms & Conditions affects your statutory rights.

14. Ownership and Risk

Responsibility for goods will pass to you when they have been delivered to you or another person identified by you to receive them, subject to applicable consumer law.

Ownership of goods will pass to you once we have received payment in full.

15. Fraud and Misuse

We reserve the right to carry out reasonable checks intended to prevent fraud, payment abuse, unauthorised transactions and misuse of our website.

An order may be held, cancelled or refunded where we reasonably believe further verification is necessary or fraudulent activity may have occurred.

We may also cooperate with payment providers, banks, delivery providers or relevant authorities where reasonably necessary to investigate suspected fraud or unlawful activity.

16. Intellectual Property and Copyright

Unless otherwise stated, the content of the Affordable Nutrition UK website, including original text, branding, graphics, logos, photographs and other original materials, is owned by or licensed to Affordable Nutrition UK.

Content must not be reproduced, republished or commercially exploited without appropriate permission, except where permitted by law.

Third-party trademarks, imagery and other intellectual property remain the property of their respective owners.

17. Privacy and Personal Information

Personal information provided to Affordable Nutrition UK is handled in accordance with our Privacy Policy.

Our Privacy Policy explains what personal information we collect, how we use it, who we may share it with and your rights regarding your personal data.

18. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our website, products, business practices or legal requirements.

The version published on our website at the time an order is placed will generally apply to that order.

19. Governing Law

These Terms & Conditions and contracts formed through our website are governed by the applicable laws of England and Wales, without affecting any mandatory consumer rights you may have under the laws applicable where you live.

20. Contact Us

If you have questions about an order or these Terms & Conditions, please contact:

Email: info@affordablenutrition.co.uk

Please include your order number where relevant so that we can assist you as quickly as possible.

Affordable Nutrition UK